Up, Up and Away: Susanne Wellauer Explains How Swiss WorldCargo Elevates Global Pharma Presence with New Routes

In a recent video interview, Susanne Wellauer, Vertical Industry Pharma & Healthcare representative at Swiss WorldCargo, provided insights into various aspects of the airline’s pharma freight operations. One notable update is Swiss WorldCargo’s global network extending to include new routes, indicating a commitment to enhancing its global presence. The company has also joined Pharma Aero, signaling its dedication to collaboration within the pharmaceutical logistics sector.

Susanne delves into changes in pharma air freight dynamics since the onset of the pandemic. She highlighted the evolving relationships between pharmaceutical companies, freight forwarders, and airlines, emphasizing the need for adaptability in the face of unprecedented challenges. The discussion shifted to the significance of CEIV certification in the pharma industry, talking about whether it has become a non-negotiable expectation for transportation partners. This certification, focused on pharmaceutical handling, is explored as a crucial expertise in ensuring the product integrity during the transportation process.

Addressing potential changes in IATA regulations, Susanne offered insights into their potential impact on pharma air freight. The interview also touched upon the importance of both active and passive shipment systems. With a focus on technology development, Susanne discussed how Swiss WorldCargo navigates this topic and ensures the provision of suitable choices for its customers.

A notable development mentioned is the introduction of Sonoco ThermoSafe’s Pegasus ULD, a new class of air freight temperature control container, that Swiss WorldCargo has made available to pharmaceutical shippers and forwarders. Susanne explains how the new container offers easier handling  while using passive cooling technology. The interview concluded with a discussion on the vital role airlines play in guaranteeing the timely and temperature-controlled delivery of healthcare air freight. Overall, the interview provided a comprehensive overview of Swiss WorldCargo’s recent developments, industry collaborations, and strategies to meet the evolving demands of pharma air freight in a dynamic global landscape.

About Susanne Wellauer

Susanne Wellauer, Vertical Industry Pharma & Healthcare representative at Swiss WorldCargo, began her career at Swissair in 1996 as Cargo Expert in Basel. Since then, she has held several Sales and Marketing positions at Swisscargo and Swiss WorldCargo based in Switzerland. Before being appointed Vertical Industry Pharma & Healthcare representative in 2014, she was the Cargo Manager for the Basel region. In her current role, she monitors the industry needs and trends on a global scale and liaises closely with cold chain experts at freight forwarding companies, as well as with major pharmaceutical and healthcare companies.

About Swiss WorldCargo

Swiss International Air Lines (SWISS) is Switzerland’s largest air carrier. With one of Europe’s most advanced and carbon-efficient aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its division, Swiss WorldCargo, offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. As The Airline of Switzerland, SWISS embodies its home country’s traditional values and is dedicated to delivering the highest product and service quality. SWISS aims to reduce its CO2 emissions by 50% by 2030 compared to 2019 and to achieve net zero (CO2-neutral balance) in 2050 – in line with Switzerland’s climate strategy. SWISS is part of the Lufthansa Group and is also a member of Star Alliance, the world’s biggest airline network.

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